Question 1

_____ requires that employees actually learn the content of the training program and that the necessary conditions are in place for employees to apply what they learned.

Accepted Answer

A)   Behavior modeling
B)   Transfer of training
C)   Simulation
D)   Virtual reality
E)   Action learningF) A) and B)
G) A) and C)

Question 2

Meryl,a training manager,is making a presentation to her company's business leaders.She says meeting the company's five-year plan will require skills in using some new technology.Employees and their supervisors are eager to learn,but Meryl says some situational constraints are standing in the way of meeting these objectives.Which of the following could be such a constraint?

Accepted Answer

A)   supervisors don't praise employees for learning
B)   supervisors don't believe training is relevant
C)   employees have a negative attitude toward training
D)   the company has not budgeted sufficient funds for training
E)   supervisors don't tell their employees about the training that is availableF) All of the above
G) D) and E)

Question 3

According to the person analysis method,performance feedback is the only variable that can be affected by training.

Accepted Answer

A) True 
 B)False

Question 4

Identify the occupation that would typically employ an apprentice.

Accepted Answer

A)   accountant
B)   doctor
C)   carpenter
D)   nurse
E)   lawyerF) C) and D)
G) A) and C)

Question 5

Level On,a firm that creates games for mobile devices and PCs,has an unusual training program for all its new employees.The program lasts for five days and does not involve doing any work.During this period the trainees,in teams of three,visit different departments,gathering information about the company and various department functions.Additionally,they are paired with more experienced employees to discuss their goals at the company and to learn more about the organization's culture and policies.The form of training used for new employees at Level On is known as _____.

Accepted Answer

A)   onboarding
B)   benchmarking
C)   sensitivity training
D)   diversity training
E)   conditioningF) C) and E)
G) B) and C)

Question 6

A(n) _____ is a training method in which participants learn concepts and then apply them by simulating the behaviors involved and analyzing the activity,connecting it with real-life situations.

Accepted Answer

A)   apprenticeship
B)   experiential program
C)   internship
D)   case study
E)   audiovisual training programF) D) and E)
G) A) and B)

Question 7

Task analysis determines whether employees are ready to undergo training.

Accepted Answer

A) True 
 B)False  False

Question 8

Which of the following best describes needs assessment?

Accepted Answer

A)   It is the process of evaluating the organization,individual employees,and employees' tasks to determine what kinds of training are necessary.
B)   It is a combination of employee characteristics and positive work environment that permit training.
C)   It is a process that evaluates the monetary needs of employees that will motivate them to undertake a training program.
D)   It is an application that automates the administration and delivery of a company's training program.
E)   It is the process to determine employees' characteristics to ensure their readiness for training.F) A) and D)
G) A) and C)

Question 9

Which of the following is an example of an experiential training method?

Accepted Answer

A)   Jane,who is a cashier,is being trained to stock shelves in case there is a shortage of employees.
B)   Jeffery and his colleagues take part in a rafting course sponsored by their company.
C)   Erin and five other managers are tasked to study a business problem and present recommendations.
D)   Hugh is asked to review videos of other employees exhibiting certain important behaviors related to the workplace.
E)   Katherine uses an online persona to make decisions in game simulations involving job-related situations.F) B) and C)
G) None of the above

Question 10

Which of the following statements is true of an apprenticeship?

Accepted Answer

A)   An apprentice does not make any money.
B)   An apprentice usually assists a certified tradesperson at the worksite.
C)   An apprenticeship does not involve classroom training.
D)   An apprenticeship is typically sponsored by an educational institution.
E)   An apprenticeship is based on simulations and virtual reality.F) B) and C)
G) A) and E)

Question 11

Using avatars for training purposes would be an example of _____.

Accepted Answer

A)   benchmarking
B)   action learning
C)   a simulation
D)   adventure learning
E)   an orientationF) A) and C)
G) A) and E)

Question 12

A risk of diversity training programs that focus on attitudes toward minority groups is that they may alienate minorities.

Accepted Answer

A) True 
 B)False  False

Question 13

Organization analysis looks at training needs in light of the

Accepted Answer

A)   readiness of employees for training.
B)   employee's strategy toward achieving organizational goals.
C)   management's support for training activities.
D)   monetary incentives the management has promised its employees.
E)   severance package deal for a particular batch of employees.F) C) and D)
G) B) and D)

Question 14

Faulkner and White Company,a firm that builds enterprise resource planning products for customers,wants to implement training programs for its employees as an HR initiative.Senior management proposes the use of an instructional design process.Which of the following should ideally be Faulkner and White's next step?

Accepted Answer

A)   task analysis
B)   organization analysis
C)   person analysis
D)   competitor analysis
E)   market analysisF) None of the above
G) B) and D)

Question 15

Which of the following types of training allows trainees at different locations to attend programs online,using their computers to view lectures,participate in discussions,and share documents?

Accepted Answer

A)   on-the-job training
B)   experiential programs
C)   distance learning
D)   cross training
E)   action learningF) B) and D)
G) All of the above

Question 16

Keith and his team,employees of an online retailing company,are being trained on cyber surveillance and user security.As part of their training,they are working to identify a solution to the problem of cyber-phishing and data breaches.Which of the following forms of group-building methods is being employed by Keith's team?

Accepted Answer

A)   cross-learning
B)   action learning
C)   adventure learning
D)   virtual reality
E)   behavior modelingF) A) and E)
G) A) and B)

Question 17

Terral Prime,an auditing firm,purchases a management information system called Alpha Duo.Most of Terral's employees are unfamiliar with the functional aspects of Alpha Duo,and management decides to approach external trainers to train its employees.Rebecca,the company's training coordinator,is tasked with finding suitable trainers.Rebecca sends an email,with a document outlining the company's training requirements,to multiple vendors and asks them to provide suitable trainer profiles and cost quotes.What is the document called that Rebecca sends out to training vendors?

Accepted Answer

A)   a request for proposal
B)   articles of incorporation
C)   instructional design
D)   needs assessment form
E)   organization analysis reportF) A) and C)
G) C) and D) A

Question 18

Which of the following forms of group building gives teams or work groups an actual problem,has them work on solving it and commit to an action plan,and holds them accountable for carrying out the plan?

Accepted Answer

A)   virtual reality
B)   self-directed learning
C)   action learning
D)   business games
E)   simulationsF) C) and E)
G) A) and B)

Question 19

Identify the statement that accurately describes an avatar.

Accepted Answer

A)   a computer-based technology that provides an interactive three-dimensional learning experience
B)   a computer application that automates the administration and delivery of a training program
C)   a computer depiction of employees that can be manipulated in an online role-play
D)   a computer application that conducts needs assessments for an organization
E)   a computer-based technology that provides access to skills training,information,and expert advice when a problem occurs on the jobF) C) and D)
G) A) and C)

Question 20

Thomas heads a waste management firm.Recently,his firm was under scrutiny from environmental organizations.To counter any possible negative claims by these organizations against his company,Thomas assigned five of his junior managers to study the issue and propose plans or initiatives that could make the company appear more environmentally friendly.He also instructed senior managers to mentor their subordinates as they devised new ideas.Which of the following form of team training was applied by Thomas?

Accepted Answer

A)   action learning
B)   adventure learning
C)   cross-training
D)   internship
E)   apprenticeshipF) B) and E)
G) None of the above

Exam 7: Training Employees

_____ requires that employees actually learn the content of the training program and that the necessary conditions are in place for employees to apply what they learned.

Correct Answer
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Correct Answer
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According to the person analysis method,performance feedback is the only variable that can be affected by training.

Correct Answer
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Identify the occupation that would typically employ an apprentice.

Correct Answer
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Correct Answer
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A(n) _____ is a training method in which participants learn concepts and then apply them by simulating the behaviors involved and analyzing the activity,connecting it with real-life situations.

Correct Answer
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Task analysis determines whether employees are ready to undergo training.

Correct Answer
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False

Which of the following best describes needs assessment?

Correct Answer
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Which of the following is an example of an experiential training method?

Correct Answer
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Which of the following statements is true of an apprenticeship?

Correct Answer
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Using avatars for training purposes would be an example of _____.

Correct Answer
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A risk of diversity training programs that focus on attitudes toward minority groups is that they may alienate minorities.

Correct Answer
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False

Organization analysis looks at training needs in light of the

Correct Answer
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Correct Answer
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Which of the following types of training allows trainees at different locations to attend programs online,using their computers to view lectures,participate in discussions,and share documents?

Correct Answer
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Correct Answer
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Correct Answer
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A

Which of the following forms of group building gives teams or work groups an actual problem,has them work on solving it and commit to an action plan,and holds them accountable for carrying out the plan?

Correct Answer
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Identify the statement that accurately describes an avatar.

Correct Answer
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Correct Answer
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Exam 7: Training Employees

_____ requires that employees actually learn the content of the training program and that the necessary conditions are in place for employees to apply what they learned.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

According to the person analysis method,performance feedback is the only variable that can be affected by training.

Correct AnswerverifiedShow Answer

Identify the occupation that would typically employ an apprentice.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A(n) _____ is a training method in which participants learn concepts and then apply them by simulating the behaviors involved and analyzing the activity,connecting it with real-life situations.

Correct AnswerverifiedShow Answer

Task analysis determines whether employees are ready to undergo training.

Correct AnswerverifiedFalse

Which of the following best describes needs assessment?

Correct AnswerverifiedShow Answer

Which of the following is an example of an experiential training method?

Correct AnswerverifiedShow Answer

Which of the following statements is true of an apprenticeship?

Correct AnswerverifiedShow Answer

Using avatars for training purposes would be an example of _____.

Correct AnswerverifiedShow Answer

A risk of diversity training programs that focus on attitudes toward minority groups is that they may alienate minorities.

Correct AnswerverifiedFalse

Organization analysis looks at training needs in light of the

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following types of training allows trainees at different locations to attend programs online,using their computers to view lectures,participate in discussions,and share documents?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedA

Which of the following forms of group building gives teams or work groups an actual problem,has them work on solving it and commit to an action plan,and holds them accountable for carrying out the plan?

Correct AnswerverifiedShow Answer

Identify the statement that accurately describes an avatar.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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False

Correct Answer
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Correct Answer
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False

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A

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