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Social facilitation is the tendency for the presence of others to influence an individual's motivation and performance.

A) True
B) False

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Scenario - Malcolm Bagget Malcolm Bagget has been working as a production employee for the last three years. His firm is currently undergoing a change in structure with a new management group and the production department is being restructured. Each production employee will be assigned to a small six-member production team. Malcolm is looking forward to the extensive cross training that has been promised and is looking forward to enjoying more power and discretion than he has had in the past. In addition to skill training, Malcolm is receiving management training in team building. -One of Malcolm's co-workers, Danny Newcomber, is great at reducing tension by telling jokes and in other ways drawing off emotions when the group atmosphere is tense. Additionally, Danny can be counted on to energize by stimulating the team into action when the interest drops. Danny is demonstrating which of these?


A) The task specialist role
B) The dual role
C) The socioemotional role
D) The participator role
E) None of these

F) B) and E)
G) A) and B)

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Which of the following is NOT a characteristic of team structure and context influence cohesiveness?


A) Personal attraction to the team
B) Productivity expectations
C) Shared goals
D) Team interaction
E) All of these are components

F) None of the above
G) A) and B)

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____ is a collaborative approach to negotiation that is based on a win-win assumption, whereby the parties want to come up with a creative solution that benefits both sides of the conflict.


A) BATNA
B) A bargaining zone
C) Mediation
D) Integrative negotiation
E) Distributive negotiation

F) B) and E)
G) C) and D)

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The socioemotional role is ____________________ on the dimension of member task behavior and ____________________ on the dimension of member social behavior.

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Candice is a member of a team at Juggle, Inc. She meets with co-workers from her department to discuss ways to improve quality and the general work environment. This is an example of a


A) special-purpose team.
B) committee.
C) problem-solving team.
D) task force.
E) diagonal team.

F) A) and E)
G) B) and D)

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During the ____________________ stage of team development, conflict is resolved, the team harmony and unity emerge.

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Which of the following behaviors is NOT consistent with the socioemotional role?


A) Encourage
B) Energize
C) Harmonize
D) Compromise
E) Follow

F) C) and D)
G) A) and E)

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A role in which the individual provides support for team members' emotional needs and social unity is called a(n) ____________________ role.

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Groupthink describes the tendency to go along with others for the sake of avoiding conflict.

A) True
B) False

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All of these behaviors are consistent with the role of a task specialist except


A) seek information.
B) initiation.
C) summarize.
D) compromise.
E) energize.

F) A) and D)
G) All of the above

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Describe the stages of team development.

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The first stage, forming, is a period of...

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A(n) ____________________ is a team member who attains benefits from team membership but does not actively participate in and contribute to the team's work.

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All of these teams are created by the organization as part of the formal organization structure EXCEPT:


A) formal.
B) vertical.
C) horizontal.
D) social.
E) formal and vertical.

F) A) and D)
G) All of the above

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____ increases team cohesiveness.


A) External competition
B) Shared goals
C) Team success
D) All of these
E) Shared goals and team success

F) None of the above
G) A) and B)

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The term ____________________ refers to a team member who attains benefit from team membership but does not do a proportionate share of the work.

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A horizontal team is a formal team of employees from different departments in a mattress manufacturing plant who have the same assignment of testing the new mattresses for comfortability by laying down on the mattresses.

A) True
B) False

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Two common behaviors of the socioemotional role are energizing and encouraging.

A) True
B) False

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During which stage of team development does team unity emerge?


A) Forming
B) Storming
C) Performing
D) Norming
E) Adjourning

F) A) and B)
G) All of the above

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A long-lasting, sometimes permanent team in the organization structure created to deal with tasks that recur regularly is called a(n) ____________________.

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