Question 1

The structure of an organization is similar to a pyramid.The different levels require different types of information to assist with which of the following?

Accepted Answer

A)  Decision making
B)  Problem solving
C)  Opportunity capturing
D)  All of the aboveE) All of the above
F) B) and C)

Question 2

At which level do managers develop the overall business strategies and monitor the performance of the organization and the competitive business environment?

Accepted Answer

A)  Operational
B)  Strategic
C)  Managerial
D)  CommunicationsE) A) and D)
F) B) and C)

Question 3

Fedex is a great example of a company that created a competitive advantage through combining MIS and _______________.

Accepted Answer

A)  Traditional distribution and logistics processes
B)  Logistic processes and an As-Is process model
C)  Artificial intelligence and As-Is process model
D)  Swim lanes and logistic processesE) None of the above
F) B) and D)

Question 4

How does a DSS typically differ from an EIS?

Accepted Answer

A)  EIS requires data from external sources to support unstructured decisions where a DSS typically use internal sources to support semistructured decisions
B)  DSS typically use external sources and EIS use internal sources to support decisions
C)  A DSS never use external sources
D)  EIS always use internal sources to support structured decisionsE) A) and D)
F) A) and C)

Question 5

A transaction processing system (TPS) is the basic business system that assists operational level analysts when making structured decisions.Which of the below is not an example of a TPS?

Accepted Answer

A)  Target's internal company payroll system
B)  Comfort Dental patient diagnosis system
C)  First Bank's overall accounting system
D)  Stewart Sport's order entry systemE) None of the above
F) B) and C)

Question 6

Visualization produces graphical displays of patterns and complex relationships in large amounts of data.

Accepted Answer

A) True 
 B)False

Question 7

When evaluating the six-step decision making process,what occurs during the solution implementation step?

Accepted Answer

A)  The process will begin again if the decisions made were incorrect
B)  Definition of the problem as clearly and precisely as possible
C)  Details of every solution possible including ideas that seem far fetched
D)  The solution that best solves the problem is selectedE) A) and C)
F) A) and B)

Question 8

Which of the below is not considered a challenge facing most managers today?

Accepted Answer

A)  Managerial decisions must be made quickly
B)  Strategic decisions need to be made by applying analysis techniques
C)  Artificial intelligence is required by all managers to be successful
D)  Managerial decisions require large amounts of information to analyzeE) B) and C)
F) A) and C)

Question 9

What produces graphical displays of patterns and complex relationships in large amounts of data?

Accepted Answer

A)  Granularity
B)  Visualization
C)  Digital Dashboard
D)  All of the aboveE) C) and D)
F) A) and D)

Question 10

A model is a simplified representation or abstraction of _________.

Accepted Answer

The answer of A model is a simplified representation or...

Question 11

What could a manager use to measure the success of an MIS project?

Accepted Answer

A)  Effectiveness MIS metrics,efficiency MIS metrics
B)  Effectiveness MIS metrics,expert MIS metrics
C)  Expert MIS metrics,executive MIS metrics
D)  All of the aboveE) C) and D)
F) A) and B)

Question 12

When considering the 5-steps of the order-to-delivery business process,creating campaigns and checking inventory are included in which of the following?

Accepted Answer

A)  Step 4 - Sales
B)  Step 1 - Marketing
C)  Step 3 - Operations management
D)  Step 2 - Customer serviceE) B) and C)
F) A) and D)

Question 13

Which of the below key terms represents the types of decisions made at the operational,managerial,and strategic levels of a company?

Accepted Answer

A)  Structured decisions
B)  Unstructured decisions
C)  Semistructured decisions
D)  All of the aboveE) None of the above
F) C) and D)

Question 14

Which of the following is an incorrect enterprise view of information technology?

Accepted Answer

A)  Processes are analytical for executives and transactional for analysts
B)  Granularity is coarse for executives and fine for analysts
C)  Processing is OLTP for executives and OLAP for analysts
D)  None of the aboveE) B) and D)
F) A) and B)

Question 15

Which of the following is a special-purpose knowledge based information system that accomplishes specific tasks on behalf of its users?

Accepted Answer

A)  Intelligent agent
B)  Executive agent
C)  Expert agent
D)  Modeling systemE) All of the above
F) B) and C)

Question 16

When evaluating the six-step decision making process,what occurs during the solution test step?

Accepted Answer

A)  The process will begin again if the decisions made were incorrect
B)  Definition of the problem as clearly and precisely as possible
C)  Details of every solution possible including ideas that seem far fetched
D)  None of the aboveE) All of the above
F) C) and D)

Question 17

Product delivery is a customer-facing business process.

Accepted Answer

A) True 
 B)False

Question 18

Describe business process management and its value to an organization.

Accepted Answer

Business process management (BPM)systems...

Question 19

What is the process of learning from ecosystems and adapting their characteristics to human and organization situations?

Accepted Answer

A)  Data collection
B)  Artificial intelligence
C)  Biomimicry
D)  Intelligent systemE) All of the above
F) C) and D)

Question 20

Executives of a company deal less with details of the operational activities and deal more with the higher meaningful aggregations of information or "coarser" information.What refers to the level of detail in the model?

Accepted Answer

A)  Drill-down
B)  Visualization
C)  Granularity
D)  ConsolidationE) C) and D)
F) A) and C)

Exam 2: Decisions Processes: Value Driven Business

At which level do managers develop the overall business strategies and monitor the performance of the organization and the competitive business environment?

Correct AnswerverifiedShow Answer

Describe business process management and its value to an organization.

Correct AnswerverifiedBusiness process management (BPM)systems...View AnswerShow Answer

The structure of an organization is similar to a pyramid.The different levels require different types of information to assist with which of the following?

Correct AnswerverifiedShow Answer

What could a manager use to measure the success of an MIS project?

Correct AnswerverifiedShow Answer

How does a DSS typically differ from an EIS?

Correct AnswerverifiedShow Answer

When evaluating the six-step decision making process,what occurs during the solution implementation step?

Correct AnswerverifiedShow Answer

What produces graphical displays of patterns and complex relationships in large amounts of data?

Correct AnswerverifiedShow Answer

Visualization produces graphical displays of patterns and complex relationships in large amounts of data.

Correct AnswerverifiedShow Answer

When evaluating the six-step decision making process,what occurs during the solution test step?

Correct AnswerverifiedShow Answer

A model is a simplified representation or abstraction of _________.

Correct AnswerverifiedShow Answer

What is the process of learning from ecosystems and adapting their characteristics to human and organization situations?

Correct AnswerverifiedShow Answer

Fedex is a great example of a company that created a competitive advantage through combining MIS and _______________.

Correct AnswerverifiedShow Answer

Which of the below key terms represents the types of decisions made at the operational,managerial,and strategic levels of a company?

Correct AnswerverifiedShow Answer

Product delivery is a customer-facing business process.

Correct AnswerverifiedShow Answer

Which of the following is a special-purpose knowledge based information system that accomplishes specific tasks on behalf of its users?

Correct AnswerverifiedShow Answer

When considering the 5-steps of the order-to-delivery business process,creating campaigns and checking inventory are included in which of the following?

Correct AnswerverifiedShow Answer

Executives of a company deal less with details of the operational activities and deal more with the higher meaningful aggregations of information or "coarser" information.What refers to the level of detail in the model?

Correct AnswerverifiedShow Answer

Which of the below is not considered a challenge facing most managers today?

Correct AnswerverifiedShow Answer

Which of the following is an incorrect enterprise view of information technology?

Correct AnswerverifiedShow Answer

A transaction processing system (TPS) is the basic business system that assists operational level analysts when making structured decisions.Which of the below is not an example of a TPS?

Correct AnswerverifiedShow Answer

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Business process management (BPM)systems...
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