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The worldwide public cloud services market grew by approximately ____ percent between 2011 and 2012?


A) 20
B) 15
C) 10
D) 5

E) A) and D)
F) A) and C)

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Which of the following statement about ERP is false?


A) In recent years, ERP vendors have begun to provide high-quality application-specific logistic capabilities
B) ERP implementation costs can easily reach tens of millions of dollars
C) ERP's origins can be traced back to finance and manufacturing
D) ERP glitches often have a logistical component to them
E) all of the above are true

F) B) and D)
G) C) and D)

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Activities that can be controlled by a warehouse management system include inventory management, determination of storage locations, and order shipping.

A) True
B) False

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A logistics information system begins with a logistics manager requesting information and ends with the manager receiving regular and customized reports.

A) True
B) False

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A transaction processing system helps people work together by interacting and sharing information in many different forms.

A) True
B) False

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In recent years, ERP vendors have begun to provide high-quality application-specific logistical capabilities.

A) True
B) False

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____ refers to the collection of large amounts of near-real-time data collected through a variety of sources such as sensors and smart phones, among others.


A) cloud computing
B) big data
C) data warehousing
D) decision support systems

E) A) and C)
F) All of the above

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The primary advantage of ____ is that enables a firm to test the feasibility of proposed changes at relatively little expense.


A) data mining
B) expert systems
C) simulation
D) artificial intelligence

E) A) and B)
F) C) and D)

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The effective and efficient use of information allows organizations to either reduce costs or improve customer satisfaction.

A) True
B) False

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All of the following statements about logistics information systems are true, except:


A) "timely" can refer to the up-to-date status of information
B) internal sources of logistics information are relatively plentiful
C) "timely" can refer to how quickly a manager receives requested information
D) a LIS must be concerned with the nature and quality of data
E) all of the above are true

F) C) and D)
G) B) and E)

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Big data refers to large amounts of near-real-time data collected through a variety of sources such as sensors and smart phones, among others.

A) True
B) False

Correct Answer

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Which of the following is not a potential benefit of transportation management systems?


A) fewer stockouts
B) reduced fuel consumption
C) decreased empty vehicle miles
D) reduced transportation expenditures
E) all of the above are benefits

F) A) and B)
G) C) and D)

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One prominent drawback to radio-frequency identification (RFID) involves privacy concerns.

A) True
B) False

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The most relevant general software package for logisticians is ____.


A) spreadsheets
B) word processing
C) presentation packages
D) email

E) A) and B)
F) C) and D)

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____ refers to a network of satellites that transmits signals that pinpoint the exact location of an object.


A) global positioning systems
B) geographic information systems
C) the National Security Agency
D) electronic data interchange

E) B) and C)
F) None of the above

Correct Answer

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How do data and information differ?


A) data are a body of facts in a format suitable for decision making, while information is simply facts
B) they are the same
C) data are simply facts; information is a body of facts in a format suitable for decision making
D) data are associated with decision support systems; information is associated with ERP systems

E) B) and D)
F) A) and B)

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Application-specific software is a type of decision support system.

A) True
B) False

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One benefit to transportation management systems is fewer stockouts.

A) True
B) False

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Warehouse management systems represent an example of what general type of information management system?


A) communication system
B) transaction processing system
C) decision support system
D) office automation system

E) C) and D)
F) A) and B)

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The smaller order quantities occasioned by online retailing tend to favor transport companies with extensive delivery networks and expertise in parcel shipments.

A) True
B) False

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