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In the initial Milgram study, the experimenter asked participants to shock someone else whenever that person made a mistake on a learning task.The results of Milgram's initial study showed that people


A) learned better when they were punished.
B) did not experience distress when other people were in pain.
C) were unwilling to advance science if it meant hurting someone else.
D) were willing to inflict pain on strangers.

E) B) and C)
F) A) and D)

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D

After successfully requesting that his neighbor loan him his jumper cables to start his car, Jeremy then persuades his neighbor to drive him the 10 miles to where his car is stalled.The reason the foot-in-the-door technique works, as in this case, is that


A) people feel obligated to reciprocate a favor.
B) people want to be liked.
C) people perform certain actions because they are consistent with their self-image.
D) people engage in mindless obedience.

E) B) and C)
F) C) and D)

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Following his initial study, Milgram conducted several experiments on factors that might increase or decrease obedience to authority.In one of these experiments, Milgram showed that participants (that is, the "teachers") were less likely to obey the experimenter's orders if


A) they thought the learner would perform better without getting shocked.
B) the experimenter's requests to continue were issued over a telephone.
C) they thought the experimenter was responsible for the learner's welfare.
D) they were put into a sad mood.

E) A) and B)
F) B) and C)

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B

Juliet is in a committed romantic relationship with Romeo.But her parents end up forbidding her to date him any longer.According to reactance theory,


A) Juliet will become even more committed to Romeo.
B) Juliet will become less committed to Romeo.
C) Juliet will break up with Romeo entirely.
D) Juliet will ignore her parents' request, and her commitment to Romeo will remain unchanged.

E) B) and C)
F) All of the above

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If you decide to buy new clothes that fit the latest fashion trend just to blend in with others, you are responding to ___________ conformity pressures.


A) explicit
B) implicit
C) compliance
D) informative

E) None of the above
F) All of the above

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Marcia's car has a flat tire, and she would like to increase the likelihood that one of the customers in a diner would agree to change the tire for her.She remembers reading that mood states can influence compliance; she would do well to recall that ____________ is one mood state that does not increase compliance.


A) sadness
B) guilt
C) anger
D) happiness

E) B) and C)
F) A) and D)

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Jim just received an "A" on his statistics exam.While he is still happy about this, a classmate he has never met asks to borrow his lecture notes.According to research on emotion-based appeals for compliance, why is Jim likely to comply with this request?


A) The request will seem less intrusive or threatening to him.
B) Granting the request will activate an emotionally neutral state.
C) Granting the request will sustain his good mood.
D) Both a and c are correct.

E) A) and B)
F) A) and D)

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The results of the Milgram studies are less surprising to us when we consider


A) the stepwise nature of the experimenter's commands.
B) the participants' attempts to terminate the experiment.
C) the participants' ability to view the experimenter as responsible for their actions.
D) All of the above are correct.

E) B) and C)
F) A) and C)

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The main difference between compliance and obedience is that obedience occurs in response to


A) a more powerful person.
B) a request.
C) a threat.
D) real or imagined pressure from others.

E) B) and D)
F) B) and C)

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Imagine that you work for the local animal shelter.Your goal is to increase the number of people who are willing to adopt a dog from the shelter.According to the ____________ technique, you should first ask people if they would be willing to wear a button that says, "Adopt a dog today." A couple of weeks later, you should then ask these people to adopt a dog themselves.


A) door-in-the-face technique
B) foot-in-the-door technique
C) even-a-penny technique
D) lowball technique

E) All of the above
F) A) and B)

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The principle of ideomotor action states that


A) pretending to feel a certain way can make you truly feel that way.
B) thinking about a behavior can make its actual performance more likely.
C) people intentionally mimic each other's behavior.
D) most behavior is consciously determined and deliberative.

E) B) and D)
F) All of the above

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According to the norm of reciprocity,


A) people should agree to others' requests.
B) people rarely return favors.
C) people should benefit those who benefit them.
D) emotions lead to compliance.

E) None of the above
F) A) and B)

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Mike will be more likely to agree with the recommendations of others on the best tax-preparation company to use, a matter about which he knows little, because people are particularly susceptible to informational social influence when they


A) are in a bad mood.
B) are uncertain.
C) want to be liked.
D) have internalized cultural norms.

E) All of the above
F) B) and C)

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B

Which of the following are true about the Milgram studies?


A) Nearly all participants called the experimenter's attention to the learner's suffering.
B) Many participants stated explicitly that they refused to continue.
C) Both a and b are correct.
D) None of the above are correct.

E) None of the above
F) B) and D)

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Social psychologists differentiate several types of social influence.Which of the following scenarios best characterizes the concept of obedience?


A) Janet is making several photocopies on the library copy machine.Bill, Janet's classmate, shows up and asks if he can make just one copy.Janet says, "Sure, no problem."
B) Bob is socializing at a party, and he does not feel like drinking alcohol.But Bob notices that almost everyone else at the party is drinking heavily.So Bob ends up drinking beer as well.
C) David is pouring himself a cup of coffee when his boss shows up and says, "Pour me a cup of coffee." David pours the cup of coffee and gives it to his boss.
D) Howard is eating dinner at his professor's house with several other classmates.His professor asks him if he likes sushi.Howard does not, but he still says, "Yes, I sure do!"

E) B) and C)
F) A) and D)

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About ____________ percent of the participants in Milgram's initial obedience study delivered the maximum shock of 450 volts.


A) 22
B) 42
C) 62
D) 82

E) A) and B)
F) A) and D)

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A television infomercial tells viewers that they can get the world's best steak knives for only $25.Right before the infomercial ends, viewers are told that if they call within the next 30 minutes, they will also receive a can opener for free.This example demonstrates the


A) door-in-the-face technique.
B) foot-in-the-door technique.
C) lowball technique.
D) that's-not-all technique.

E) A) and B)
F) A) and C)

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In the classic Milgram study, participants found themselves in an agonizing conflict.Forces compelling them to complete the experiment included all of the following EXCEPT


A) advancing science.
B) avoiding the experimenter's disapproval.
C) a sense of fair play.
D) feeling empathy for the victim.

E) A) and C)
F) B) and C)

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Jillian heard that city officials want to construct a new highway near her house.Initially, she thought this was a bad idea.Then, she attended a city council meeting where she heard several viewpoints and obtained detailed information about the highway project.After the meeting, she tells her neighbors that the new highway seems like a good idea.Jillian's endorsement of the project is best characterized as an instance of


A) public compliance.
B) internalization.
C) reciprocal concessions.
D) the chameleon effect.

E) A) and C)
F) A) and B)

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Roxanne is exerting significant social influence on Christian in an attempt to get her way.In exerting social influence, Roxanne is attempting to bring about changes in Christian's ____________ through her comments, actions, or mere presence.


A) attitudes, beliefs, feelings, behavior
B) feelings, behavior
C) attitudes, beliefs
D) behavior

E) B) and C)
F) A) and D)

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